As senior vice president of our Consumer division, I focus on delivering Allsup’s services that help our customers enjoy a continuing quality of life.
I was drawn to Allsup for a few reasons. But what really stood out to me was that everyone I first talked with here said the best part of their jobs was coming home at night feeling like they’d helped someone that day. I really didn’t have that feeling in my last job as an executive for a $6 billion global company.
Having had a sibling with severe disabilities, I know the challenges individuals face, including juggling multiple conditions, treatments, doctors and financial struggles. That’s why it’s so important to me to help our customers navigate their way through these complex programs and get the support they need and deserve.
I helped develop our Allsup Medicare Advisor® product, which is a national service for seniors and people with disabilities who need to choose Medicare plans that best fit their life and budget. It’s important because making a mistake can result in thousands of dollars in out-of-pocket expenses. It has become a family affair—my mother takes advantage of the expert help we offer with this service.
One of my first projects at Allsup was identifying our core values—finding the right words to describe company’s personality and culture. We have helped more than 200,000 individuals get the benefits they’ve earned. We’ve helped match thousands of people with assistance resources and Medicare plans that suit their preferences and circumstances. We are truly helping people, so how do we say that with a few key phrases or words? It came down to these: Driven, Expert, Fairness and True Helping.
I’m proud to say that our core values are present in everything we do at Allsup. And everything we do is with the customer in mind to help them have lives that are as healthy and financially secure as possible.